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TicketMaster Online Since: 1982

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About TicketMaster

Founded in 1982, TicketMaster has served millions of people in 32 countries for over 30 years. As a Ticket marketplace that sells an average of 500 million tickets annually, there is no denying that TicketMaster is a force to reckon with in the ticket industry.

 

If you are wondering how this platform has managed to amass a huge clientele base over the years or if they are trustworthy, you’ve come to the right place.

 

This article will explain everything you need to know about TicketMaster. Then, you can decide if this ticket platform is one you want to transact business with.

Company Information

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Is TicketMaster Legit?

As a website with over 30 years in business and has served millions of people, it is easy to assume that TicketMaster is a legitimate website.
 

We, however, wouldn’t want you to base your opinion of TicketMaster on just their popularity. This is why we have highlighted information and facts about TicketMaster to help you decide if they are legit or not.

  • Every ticket on TicketMaster is verified by the platform to ensure there are no counterfeits. On most ticket resale websites, sellers can market their tickets even when they don’t have the ticket at hand.
    It is not so with TicketMaster, as they verify, process and control every single ticket.
  • TicketMaster has a Guarantee that protects the interest of the platform’s users. Buyers are guaranteed that every ticket they buy at TicketMaster is not just an original one but also that the ticket will be in your name.
  • TicketMaster guarantees buyers that the seats they buy are the seats they will get. You are guaranteed a refund if they renege on this promise.
  • If the event gets cancelled.

Overall, TicketMaster sells original and official tickets, and they partner with teams, events, venues and even artists to provide their users with a wide variety of event tickets.

Features

The following are the unique features of TicketMaster that you would be interested in knowing:
 

Ticket Exchange/Upgrade: If you have already purchased your ticket and then realized that you can get a better seat, TicketMaster can help you with that with their Ticket Upgrade/ Exchange feature.

  • If your preferred seat has a price that is the same or higher than your current ticket, contact TicketMaster’s support to kickstart the upgrade/exchange process.
  • This feature is only available for tickets that were bought directly from Ticketmaster.
  • Not all events are eligible for the ticket upgrade/exchange feature.
  • This feature is not available for events that are less than a day away.
  • You cannot use this feature if your preferred ticket is less expensive than your current ticket.

Event Ticket Insurance : TicketMaster offers ticket insurance to safeguard your ticket and protect your interest in case you cannot attend the event.
 

These are what you need to know about the TicketMaster Ticket Insurance feature:

  • This feature ensures that you get a full refund if you are unable to attend an event for any reason.
  • The insurance covers the ticket price, tax, shipping fee, and much more.

TicketMaster Fan Support: This ensures that users of the platform get the help they need in time by providing the following:

  • A FaQ page where vital questions about the website are answered.
  • A 24/7 customer support that works around the clock to answer users’ questions and help them resolve any issue they might face on the platform.

Guarantee: TicketMaster has a guarantee feature that guarantees users the following:

  • That the purchased ticket is a valid one.
  • The purchased ticket will be in your name, so it cannot be counterfeited.
  • That the tickets purchased are verified ones.

You are entitled to a full refund if they renege on the above promises or the event gets cancelled,
 

Ticket Deals: With this feature, users can save up to 50% off their ticket purchases. These are the deals that can be gotten with this feature:

  • 2 for 1 tickets
  • Me+3 4-pack Tickets
  • Tickets under $40.

These and more are ticket deals that you can get at TicketMaster
 
Fan-to-Fan Resale: With TicketMaster’s Fan-to-Fan Resale feature, you can still get an opportunity to attend events that were sold out. Below is a detailed explanation of how this feature works:

  • The tickets you get with the fan-to-fan resale feature are sold by fans who have bought the ticket beforehand.
  • While these tickets are sold by fans, they are verified by TicketMaster to ensure they are authentic.
  • These tickets are issued in your name, so they cannot be duplicated.
  • As a fan, if you’ve bought tickets for an event but can no longer attend the event, you can sell your ticket with this feature.
  • While other ticket platforms usually offer money back or a comparable seat if something goes wrong with the ticket, TicketMaster ensures that tickets that are resold to you are 100% verified.

How to Sign up as a New User on TicketMaster

Signing up as a new user on TicketMaster is easy. All you have to do is provide the following information.

  • Full Name
  • Email Address
  • Phone number
  • Zip code
  • Country of residence
  • and Password

Pros and Cons

    Pros

  • Exchange and upgrade of a ticket is allowed.
  • Full refund if the event is cancelled.
  • You can request a refund if the event gets rescheduled and you cannot make the new date.
  • Option for insurance.
  • Diverse payment options.
    Cons

  • Buyers have to pay a service fee.
  • Not all tickets support exchange/upgrade.

FAQs


Yes, TicketMaster has a mobile app. You can download the app for Android devices on Google Play Store and App Store for Apple devices.

At TicketMaster, you are guaranteed a valid and verified ticket.

Yes, if your event gets rescheduled and you cannot make the new date, TicketMaster will give you a refund.

Conclusion

Overall, TicketMaster has proven to be a reliable and legitimate ticket marketplace.
 
They provide their customers with the best ticket services, and it is not surprising that they have expanded and grown more prominent over the years.

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