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Vivid Seat Online Since: 2001

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About Vivid Seat

Vivid Seats has been in the business of helping fans experience live events for over twenty years. Founded in 2001, this website is a force to reckon with among other ticket marketplaces.

 

According to Vivid seats, they are committed to making a ticket purchases and delivery easy and exciting for fans.

 

Over the years, Vivid Seats has serviced over 15 million fans and over 100 million event tickets sold on the platform.

 

Vivid Seats has partnered with major teams and venues to bring fans a wide variety of tickets to keep fans entertained.

 

Keep reading to know more about this ticket marketplace that has been making waves for over 2 decades.

 

Company Information

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Is Vivid Seat Legit?

The short response to this is Yes, Vivid Seat is Legit.
 
For the long answer to this question, however, we will be highlighting in detail facts to show if they are legit or not. Then we will leave you to draw your conclusion.

  • Vivid Seats are confident in their impeccable service, which is why they have a 100% buyer guarantee on every ticket order. With Vivid Seats, you are guaranteed the timely delivery of a valid ticket and are entitled to a full refund should they renege on this promise. You can also get 110% cash credit if your event is impacted by COVID-19.
  • Vivid Seats has a customer care team that works around the clock to offer support to buyers. If you ever have a question about Vivid Seats or need clarification, do not hesitate to contact them. Similarly, contact their customer support team if you encounter a problem while using the platform.
     
    You can get through to their customer support team through the following means:
     
    International number : 925-206-3066
     
    Local toll-free number : 833-228-5143
     
    Their live chat option.

  • You never have to worry about privacy while purchasing Vivid Seats because they use industry-standard security measures to encrypt your personal and financial data from third parties.
     

    So, you can rest assured that your transaction at Vivid Seats is safe and secure.

  • Vivid Seats offers Event Ticket Protection Insurance that reimburses 100% of your ticket cost if you are unable to attend the event due to reasons beyond your control, like an accident.
  • Vivid Seats offers timely delivery to all buyers. Some tickets are delivered online, and some in person. No matter the delivery mode, you are guaranteed that you will be getting your ticket in time for the event.

Features

Aside from providing and delivering a wide range of event tickets, Vivid Seats also has unique features for buyers that fans get to enjoy.
 
New Users Promo Code: New buyers on Vivid Seats are in for a treat because when you use the code NEWVIVID15, you get a whopping $15 off any $100+ ticket you buy.
 
Loyalty Rewards: Vivid Seats has a loyalty rewards programme that you can take advantage of as a fan on Vivid Seats. You stand a chance to earn money back on every ticket purchase that you make. These are the steps to take in order to enjoy the loyalty rewards.:

  • Whenever you buy a ticket at Vivid Seats, you automatically collect 1 stamp per ticket.
  • When you get up to 10 stamps, Vivid Seats offers you a reward credit on your next order.
  • Apply the available credit to your next order and get some money off.
  • The more you buy tickets on Vivid Seats, the more free tickets you stand to get.
  • It is, however, important to note that you can only use the Reward Tickets on the Vivid Seats app.
  • That’s not all. Fans are eligible for Birthday Rewards and even Surprise Upgrades.

Buyer Guarantee : Vivid Seats has a Buyer Guarantee feature. As a fan of Vivid Seats, you are guaranteed that :

  • Your ticket is a valid one.
  • Your ticket will be delivered in time for the event.
  • You will get a full refund if your event is cancelled.
  • You will get a 110% refund if your event is impacted by COVID-19.
  • You are entitled to a full refund if your ticket is not valid or is not delivered in time.

How to Sign up as a New User on Vivid Seat

To create an account as a new user on Vivid Seats, all you need to do is provide the following information :

  • Full Name
  • Email Address
  • Password
  • Zip code

Alternatively, you can sign up with your Facebook account, so you don’t have to input your information manually.

Pros and Cons

    Pros

  • Great reward schemes.
  • Interactive website and app.
  • Wide range of tickets to choose from.
    Cons

  • Service charges are a little on the higher side.

FAQs

In this section, we provide answers to some frequently questions about StubHub


No, tickets sold on Vivid Seats are not fake. This is because a large percentage of tickets sold on the marketplace are sent directly by professional licensed ticket brokers.
 
Vivid Seats provide a secure marketplace for both buyers and legitimate sellers of authentic event tickets.

Yes, you can get a refund.

 
However, refunds are only granted in the following instances:

  • You do not get your ticket delivered in time for the event.
  • Your event gets cancelled.
  • You do not receive a valid ticket.

Yes, Vivid Seats’ mobile app can be downloaded on Google Play Store for Android devices and App Store for iOS devices.

Conclusion

Vivid Seats is a giant in the ticket marketplace industry, and considering they’ve sold 100 million tickets over the years; their popularity bears witness to their outstanding services.
 
They are a safe and secure website for the sale and purchase of event tickets, and as an added layer of protection, they offer buyers a 100% refund if anything goes wrong with the ticket or the event gets cancelled.
 
Customer support representatives work around the clock to help buyers who run into problems while using the website.
 
As a ticket marketplace, Vivid Seats not only has extraordinary features but is also reliable and legitimate.

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